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Computing Guide: Wireless / eduroam

A guide to computing at Berkeley Law.

eduroam

Wireless network access is available throughout Berkeley Law and the rest of campus. eduroam is the preferred wireless network for students and campus affiliates to use. eduroam allows you to use a saved key (password) so that, after setting it up/logging in for the first time on a particular device, you never have to log into wireless on campus again from that device. Your device will simply connect to the eduroam network whenever it is in range.

Our Wireless Handout PDF with simple/basic instructions can be found here.

To automatically generate an eduroam key, go here: https://portal.berkeley.edu/people/wifi_access
You cannot create a key of your own choosing, but you can always go back to this website to generate a new randomized key. You CANNOT go back later and view your key, so make sure you make note of it or save it in a password manager before leaving the page! If you failed to save/take note of your key, you must generate a new one.

Once you have generated a key, connect to the eduroam network and enter your full @berkeley.edu email address as your username and your eduroam key as the password when prompted. DO NOT use your CalNet passphrase. Make sure to accept or trust any certificates you are offered (pop-up messages) during this process.

For more detailed instructions on connecting to eduroam, read the campus-provided information and instructions. Once you have successfully connected to eduroam on a device, you should not ever have to enter the information again on that particular device; however, you will have to go through this same process on every laptop or mobile device you wish to set up for eduroam.

You should not reset your eduroam key every time you are connecting a new device - you can use the same eduroam key for every computer or mobile device you own. If you reset the key, you will need to enter your new eduroam key on each device you've set up previously for eduroam.

If you are having trouble setting up or connecting to eduroam, please speak to a labtech or computing staffmember.

eduroam Beyond the Berkeley Campus

eduroam (or "education roaming") is not just the name of a Berkeley wireless network, it is also a secure, world-wide roaming access wireless service developed for the international research and education community. eduroam allows students, researchers and staff from participating institutions to obtain internet connectivity when visiting other participating institutions. If you are a Berkeley student or affiliate, you can use your Berkeley eduroam credentials to access the eduroam network both here on campus and at other affiliated campuses worldwide. If you are visiting from another eduroam-affiliated institution, you can also use your home institution's credentials to log into the eduroam network here at Berkeley.

More information about this service can be found here and at eduroam.us (for US information) or eduroam.org (for international information). Please note that tech support/assistance for visitors struggling to connect to eduroam at a different institution is often limited, as most institutions do not extend tech support services to non-affiliates.

Other Campus Wireless Networks

You can see more information about all of Berkeley's campus wireless networks, including a comparison table of the features of each wireless network, here: https://technology.berkeley.edu/wi-fi.

Berkeley-Visitor

Berkeley-Visitor is the new (Spring 2023) Wi-Fi service intended for visitors on campus. It provides basic Internet access to websites and allows users to use VPN services to connect to their home institutions or enterprises. Berkeley-Visitor is not intended for use by members of the campus community who have access to eduroam, and does not provide access to UCB VPN services or proprietary databases and resources. You also cannot use many common email clients/programs (like Outlook, Apple Mail, or Thunderbird) on this wireless network, and the campus MobilePrint website also will not work.

No password or special configuration is required to access the Berkeley-Visitor network. Simply connect to the network, accept the terms of service when they pop up, and begin browsing. (If no terms of service pop up, open a web browser and try to navigate to any webpage and they should appear.) If you remain connected to Berkeley-Visitor for more than 12 hours, you will be prompted to accept the terms of service again every 12 hours.

Our IT department does not provide technical support for this network. More information can be found here.

Berkeley-IoT

The Berkeley-IoT ("Internet of Things") wireless network is mainly intended for certain kinds of devices that cannot connect easily or function properly using eduroam's authentication method. Berkeley-IoT is not intended for laptops, tablets, and smartphones - common use-cases for this network include gaming consoles and streaming devices that students may wish to use in their dormitories, or projectors, audiovisual and lab equipment used in some campus facilities. You should always try to use eduroam first, but if you think you have a device that might benefit from Berkeley-IoT, you can read more about the network here and here (FAQ).

CalVisitor

CalVisitor is the name of the previous campus visitor Wi-Fi network. It is in the process of being retired during the Spring 2023 semester - currently the network remains active, but it is no longer visible in the list of available Wi-Fi networks on campus. The network will be completely retired/removed in May 2023. If you know you have devices currently set up to connect to CalVisitor, we recommend proactively switching them over to eduroam now.

Help & Support

Email computing staff at studentcomputing@law.berkeley.edu.

Chat with computing staff HERE during remote support hours.

Walk-in support available in the LL131 computer lab (labtechs).

Lab Hours

The computer lab is open (to Berkeley Law students only) whenever the Law Library is open (but not during the Main Reading Room-only hours). Please consult our hours here or reach out to us through email or chat for technical assistance.